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Responsibilities:
Schedule
and conduct outreach presentations to medical and social service providers
in an effort to attract new clients to agency services including the Meal
Delivery Program and the Nutrition Education Program. Coordinate agency
presence at outreach events and conferences by engaging staff and/or volunteers
and ensuring that all related print materials are available. Develop and
maintain partnerships with social service agencies. Assist in data collection
and preparation of statistical reports. Participate in client maintenance
activities including enrolling clients, addressing interruptions in services
and resolving eligibility issues with medical providers.
Adheres to HIPAA policies.
Maintains computer and hard copy files of outreach efforts. Attends regularly
scheduled HIV CARE Network meetings and other pertinent meetings. Maintains
the Outreach Calendar and coordinates mailings. Order outreach supplies
and promotional items. Conducts telephone interviews (intakes) to assess
eligibility and register clients.
Job Requirements:
Bachelor's
degree from a four year accredited college or university; at least two
years related experience preferably in a medical or social services organization;
or equivalent combination of education and experience. Must be well-spoken,
engaging and dynamic when communicating with service providers, potential
clients and members of the communities. Excellent decision-making skills
with the ability to rapidly respond to questions posed by community members
in the field. Sensitivity to people living with serious health issues
and excellent customer service skills.
Knowledge of serious
illnesses such as HIV/AIDS, cancer, diabetes, MS and Lupus. Must possess
a positive team spirit and collaborative work style. Strong computer skills
including the Internet, e-mail, listserv, database, and Microsoft Word
and Excel experience. Excellent written, oral, public speaking, organizational,
follow up and interpersonal skills.
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